An innovative approach to rapidly lift the capability of leaders
THE CHALLENGE
Infinite Care is one of Australia’s fastest-growing residential aged care providers, with significant expansion plans, including 2,000 new beds and a near-doubling of staff. To support this growth, Infinite Care recognised the need to strengthen leadership resilience and ensure leaders could effectively guide their teams through ongoing transformation. Traditional leadership development approaches were not delivering the mindset shift required to lead strategic change, creating a need for a more practical, hands-on approach.
HOW WE HELPED
Fire up™ was engaged to facilitate a structured leadership development process that included:
- Aligning Infinite Care’s strategic plans, leadership insights, and existing capability assessments to ensure leadership development directly supports business needs.
- Conducting a Fire up™ Organisational Change Readiness Assessment to identify gaps and risks in leadership and organisational capability.
- Facilitating a working session to clarify leadership development needs at all levels, from executives to frontline leaders.
- Designing a tailored leadership development roadmap, integrating 'learning by doing' pathways to ensure leaders can apply new skills in real-world scenarios.
- Delivering a half-day session at the National Leadership Conference to introduce practical strategies for resilience and leading transformational change.
OUTCOMES
- Equipped leaders with the practical tools and mindset shifts needed to lead change effectively.
- Increased alignment between leadership development and Infinite Care’s strategic goals.
- Created a structured leadership roadmap to build capability at all levels.
- Engaged leaders in a collaborative approach to strategic implementation, ensuring a sustainable and resilient leadership culture
- Developed a leadership resilience session that integrates with the broader National Leadership Offsite, setting the foundation for continued development.