One of South Australia’s leading not-for-profit aged care community service providers has invested in a 5-year business strategy and is developing a workforce strategy to support those needs.

THE CHALLENGE

Workforce retention that’s impacting the business: with flow on impacts to costs, service quality, capacity and readiness for reform. The provider needed external expertise to help challenge the thinking and address workforce retention in the context of the overall business and workforce strategy.

HOW WE HELPED

Fire up helped to get alignment with executive leaders up front on the retention challenge, the strategy, immediate actions for early wins and further steps to be taken. This included;

• Gathering evidence, including best practices, data and insights from industry benchmarks 
• Challenge the thinking and what actions can be taken. 
• Identifying early wins AND more systemic workforce issues
• Completing an evidence-based report for board communication and program leaders' next steps