The ‘go-to’ care provider for the Greek community sought to capitalise on its unique selling proposition: a ‘lifetime’ continuum of services and embrace future growth.

THE CHALLENGE

When capped funding for home care services was introduced in early 2023, the executive team decided to move quickly to identify the best direction for the organisation.

HOW WE HELPED

Fire up helped the provider get immediate traction with the Quickstart package by facilitating a workshop to help the executives develop an actionable plan and business case that included:

• Structured scenario options to ensure short-term viability and put the foundations in place to scale up new services
• Early wins and estimated investment and ROI
• Messages to engage the board and their teams, and
• An actionable plan with steps to take all employees on the change journey