The Y NSW - Reimagining Children's Services
This National provider has already put its name on the map with Children’s Services. Providing services to over 7,000 young people (5-12) and their families.
The provider engaged Fire up to reimagine the strategy for Children’s Services and develop the plans to operationalise.
HOW WE HELPED:
- Aligned the leaders and lifted ability to mobilise change
- Completed deep dives on excessive workload
- Conducted sessions to co-design the solutions: inc. contingent workforce planning / structures/ role changes
- Surveyed families and principals and engaged front-line teams in ‘Yarning circles’ to gather stories and deepen understanding of system needs and priorities
- From the outputs of listening, developed 4 core opportunities that could close the gap on the strategic market position with a Y point of difference
- Facilitated collaborative workshops to reimagine how to bring the new strategy to life to meet the needs of the community
- Agreed on a clear strategic intent, narrative and program governance
- Developed an integrated plan that ‘connect the dots’ between the 5-year strategic plan enterprise program and the Children’s Services work program
OUTCOMES
- Collective ownership for the intent to reimagine Children’s Services
- Over 20 engagement sessions were facilitated, reaching over 80% of the workforce
- Identified over $150,000 in savings
- Successfully delivered virtually, including a major intent workshop