Swissport Asia-Pacific, a leading provider of ground-handling services, is renowned for delivering exceptional, reliable solutions across airports in the region. As part of its growth strategy, Swissport is focused on expanding its portfolio of services to better meet the needs of customers and strengthen its market position.  

HOW WE HELPED:

• Partnered with the Executive Leadership Team to align priorities and facilitate a structured planning process around setting up a new service offering.
• Conducted a Fire Up™ capability readiness assessment to evaluate the skills and resources required to expand service offerings effectively.
• Developed an evidence-based Fire up™ QuickStart business case, including model options, financial analysis, and detailed revenue modelling to support the decision to proceed with the business case.
• Developed a clear roadmap to kick off the transition process with actionable steps.
• Ran a series of working sessions with a cross-functional team to build alignment and identify key risks and mitigations to ensure a smooth transition.
• Developed a comprehensive 6–12 month transition roadmap to manage risks.